1. Overview
This Privacy Policy describes how Vvicat Hub handles information when you visit our website, download the macOS application, or use Vvicat Hub for technical operations workflows.
Vvicat Hub is primarily a desktop application. Many product settings, connection profiles, local history, logs, and operational artifacts may be stored locally on your Mac, depending on how you configure and use the app.
2. Information we may process
Depending on your use of Vvicat Hub and available release channels, we may process the following categories of information:
- Website information, such as pages visited, browser type, approximate device information, referring pages, and basic logs.
- Download and update information, such as app version, release channel, operating system version, and download events.
- Account or support information, if you contact us, request support, provide feedback, or receive license materials.
- Local app information, such as preferences, connection names, workspace state, recent activity, and diagnostic logs stored on your device.
- Technical information you choose to configure, such as server addresses, database endpoints, API endpoints, SSH details, and related connection metadata.
Do not provide sensitive personal information to us unless it is necessary for support or legally required.
3. Credentials and operational data
Vvicat Hub may help you manage access to remote systems, databases, APIs, and file services. Credentials, private keys, tokens, connection strings, command output, query results, files, and other operational data can be highly sensitive.
You are responsible for deciding what data to enter, store, transmit, export, or process through Vvicat Hub and for ensuring that you have authorization to access the connected systems and data.
4. How we use information
We use information to provide, maintain, secure, and improve Vvicat Hub, including to:
- Operate the website, download pages, documentation, and support channels.
- Provide app downloads, updates, compatibility information, and release notices.
- Respond to support requests, bug reports, security reports, and product feedback.
- Understand product reliability, diagnose issues, prevent abuse, and improve user experience.
- Comply with legal obligations and enforce applicable terms.
5. Local storage and user control
The macOS application may store data locally on your device. Local data may remain on your device until you delete it, uninstall the app, clear app data, or remove specific configuration and history items.
If your organization manages your device, network, backup, endpoint security, or logging systems, your organization may also process information generated by your use of Vvicat Hub.
7. Retention
We retain information for as long as reasonably necessary to provide the product, operate support and download services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Local app data is controlled by the device and user environment where it is stored.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission, storage, application security, or operational process is completely secure.
Because Vvicat Hub is used for technical operations, you should apply appropriate safeguards, including device encryption, strong authentication, least-privilege credentials, secret rotation, secure backups, and careful access control.
9. International use
If you access Vvicat Hub or the website from outside the country where our infrastructure or service providers operate, information may be processed in other jurisdictions. Those jurisdictions may have data protection laws different from the laws where you live or work.
10. Your choices and rights
You may be able to request access, correction, deletion, or restriction of certain personal information, depending on your location and applicable law. You can also control many categories of local app data directly on your device.
To make a privacy request, contact us through the official Vvicat Hub website or the support channel provided with your download or license materials.
11. Children
Vvicat Hub is intended for professional technical workflows and is not directed to children. We do not knowingly collect personal information from children.
12. Changes to this Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Your continued use of Vvicat Hub after an updated policy becomes effective means the updated policy applies to your use.